RETURNS POLICY

We Care About Your Order!
Our policy lasts 14 days. You can get a full refund when you return your item(s) within 14 days. When you receive item(s) that is defective, incorrect, or incomplete, please contact us immediately so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information, photos, and videos concerning the damages or flaws(if applicable). Please keep all items and packaging materials until your claim is resolved.

Where Can We Shipping to?
Now we only can shipping to France, Germany, United Kingdom, Australia, New Zealand, Canada, United States.

When will you ship my order after I order it?
Before your order is shipped, Sesdress has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: All normal product will need 5-10 business days to process.
Shipping Time: Delivery generally takes 3-10 business days, But this is depending on your region.

• Standard Shipping takes approximately 7-10 business days for delivery. Standard Shipping $26.88 USD
  
  
• Expedited Shipping takes approximately 3-8 business days for delivery. Expedited Shipping $32.99 USD

Please note: Orders are not shipped on the weekend and delivery times do not include weekends, holidays or order/product handling times. For urgent orders that If you need to receive at the appointed time, please contact us through service@sesdress.com

How to track your order?
1. You can log in to our website with your email and track your order status in "My orders" if you placed the order under your registered account.
2. If the order was placed without signing in, you can contact our customer service to check your order status.
3. Once your order is finished and shipped out, you will receive an email containing the tracking number. If you have any question for your order, please contact us through service@sesdress.com.